Many spam filters discard emails that contain URLs such as the download link for your software. This service allows you to get your download link directly, instead of waiting for it to appear via email.
Enter your first name, last name, email and the order ID from the Order Complete page in the fields below. Your name must be spelled as it appeared in your PayPal order. Be sure to enter the email address that you used to place the order. The order ID is not the same as the PayPal transaction; you must use the ID from Order Complete page.
To request help use the Support Questions page.